Terms Of Service

Privacy Policy — HomePlace

Last updated: [18/11/2025]

This Privacy Policy describes how HomePlace (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Payment details (processed securely by payment gateways)

Device Information

  • IP address

  • Browser type

  • Time zone

  • Cookies

  • Browsing behaviour on our site

Order Information

  • Products purchased

  • Order value

  • Order date

  • Customer support interactions

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate order updates

  • Improve website functionality

  • Provide customer support

  • Detect and prevent fraud

  • Personalize your shopping experience

Sharing Your Information

We may share information with trusted third parties such as:

  • Payment processors

  • Shipping carriers

  • Fraud-prevention services

  • Website analytics tools

We do not sell personal information.

Cookies

We use cookies to:

  • Improve site performance

  • Tailor product recommendations

  • Track cart activity

  • Analyse traffic

You may disable cookies in your browser settings.

Data Protection

We take reasonable security measures to protect your personal information.
Payment information is encrypted and never stored on our servers.

Your Rights

Depending on your region, you may request:

  • Access to your personal data

  • Corrections or updates

  • Deletion of your data

  • Limits on data use

To submit a request, contact us at [homeplacestoremanager@gmail.com].

Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect immediately when posted.

Contact Us

If you have questions about our Privacy Policy, email us at:
📧 [homeplacestoremanager@gmail.com]

✅ 2. Return Policy — HomePlace

Last updated: [18/11/2025]

At HomePlace, we want you to love your purchase. If something isn’t right, we’re here to help.

Eligibility for Returns

You may request a return within 30 days of receiving your item, provided it meets the following:

  • Item is unused and in original condition

  • Original packaging is included

  • Proof of purchase is provided

Non-Returnable Items

Certain items cannot be returned, such as:

  • Gift cards

  • Personalized or custom items

  • Items marked as “Final Sale”

Damaged or Incorrect Items

If your item arrived damaged or incorrect, contact us within 48 hours of delivery at [homeplacestoremanager@gmail.com] with:

  • Order number

  • Photos of the item

  • Packaging images

We will arrange a replacement or refund.

Return Process

  1. Email us with your order details

  2. We will provide return instructions

  3. Ship the item back (return shipping may apply depending on reason)

  4. Refund will be issued once the item is inspected

Refunds

Approved refunds are returned to your original payment method within 3–7 business days, depending on your bank.

Shipping costs are not refundable unless we made an error.

✅ 3. Shipping Policy — HomePlace

Last updated: [18/11/2025]

We are committed to delivering your order promptly and reliably.

Order Processing Time

Orders are typically processed within 1–3 business days.
Processing times may be extended during peak seasons or holidays.

Shipping Times

Estimated delivery time:

  • Standard Shipping: 6–14 business days

  • International Shipping: 8–20 business days

(Actual delivery may vary based on carrier delays, customs, or unforeseen circumstances.)

Shipping Confirmation

When your order ships, you’ll receive a confirmation email with tracking information.

Delivery Issues

HomePlace is not responsible for:

  • Incorrect shipping addresses

  • Lost packages due to customer address errors

  • Delays caused by customs or carriers

If a package is returned due to an incorrect address, customers may be responsible for reshipping costs.

Customs & Import Fees

International orders may be subject to customs fees or taxes.
These are the responsibility of the customer.

Failed Delivery Attempts

If a carrier is unable to deliver due to the recipient not being available, re-delivery may require additional fees depending on the carrier.

✅ 4. Terms & Conditions — HomePlace

(Already provided above — you can use the version I wrote earlier.
It covers: Use of Website • Product Info • Order Processing • Billing • Shipping • Prohibited Uses • Disclaimers • Liability • Governing Law • Contact.)

If you want, I can re-format it to match the style of the other policies.

✅ 5. Payment Methods — HomePlace

We offer safe and secure payment options to make checkout easy and reliable.

Accepted Payment Methods

HomePlace currently accepts:

  • PayPal

Payment Security

All transactions are encrypted and processed through secure third-party payment gateways.
Your full payment information is never stored on our servers.

Billing Information

You agree to provide accurate and current billing details.
Orders may be cancelled if information cannot be verified.

Payment Verification

To protect customers from fraud, we may require:

  • Additional identity verification

  • Confirmation of billing details

  • Review of suspicious transactions

Taxes

Applicable taxes will be calculated at checkout based on your region.